If you are ever in Cairo, and
need a place to stay, I would advise camping out in Tahrir Square, instead of
staying in Le Passage Cairo Hotel.
As a Business Class Traveler with
an 8 hour layover, Egypt Air booked me a room there on March 6th
2012. It was deplorable. The room was badly lit, toilet was broken, toilet door
didn’t lock, phone/intercom only connected me to the sound of static. In
addition to all of the above, stands the unforgiveable sin – internet connection
not working.
No slippers in the room, so I had
to choose between showering and sticking moist feet in my shoes or walking
barefoot across the freezing tiles. I tried both. Equally unpleasant. Hotel
stationery consisted of one bent piece of paper. The safe was only lockable via
credit card so I had to walk around with my purse at all times. I do not have a
valid credit card, and there was nothing to state what they were charging for
this “service”. There were no electrical sockets for computers or phones, so I
had to unplug the lights to recharge.
In the elevator, I ran into one
of my co-workers who told me he had to change rooms because his was so dirty
when he checked in.
On my out, I asked for water, as
no drinking water was available in what should have been an executive room but
wasn’t. The waitress/hostess/whatever they call them now brought me a glass
that was so dirty, I would not let a dog drink from it.
To complete the check out of our
delegation, we were left in the mercy of 3 concierges who made the decision
that we should wait for the shuttle to join another hotel guest who was leaving
on the same flight. I informed him that I did not care about their other guest
and I wanted to go to the airport. In their Egyptian way, they stated that I
was not to worry I was going to catch my plane. I stated that I wanted to leave
and it was not their business to tell me when. True to Egyptian form I was told
to calm down, which is the common attitude that the person that does not agree
with them is hysterical and irrational.
We left the hotel 15 minutes
after we were originally scheduled to, but did make our delayed flight with a
detour at the Duty Free Shop, no thanks to them.
Next time you hear “Le Passage”
run in the opposite direction.
For the record, I filled up the “Feedback
Form” and expressed my overall rating of “Poor” and informed them that, no, I
would not be interested in staying at their hotel again.
I also posted this on Tripadvisor.com and must agree with another reviewer on the skimpy towels.
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